Our guarantee to you is that we will make every reasonable effort to ensure your satisfaction with every order.  To make sure you get everything you expect from Advance Displays, we back your purchase with our Satisfaction Guarantee.

Advance Displays will not accept returns of non-stock, custom, special order, used items or slatwall panels.  We reserve the right to refuse or accept items returned to our stock.  All returns are subject to a 15% restocking fee.  Returns/exchanges must be made within 30 days from receipt of product.  Products must be in the original packaging and must not have been used.  You must provide proof of purchase with the return/exchange. Please see the "Returns" section for further information.

You can buy with confidence, knowing that if your order is not accurate when it arrives, you can return it for a prompt exchange or refund.   

MERCHANDISE PRICES AND SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.  Typographic, photographic, and/or descriptive errors are subject to correction. Not all products are available in all areas due to country, state, or local laws. We reserve the right to limit product quantities to dealers or distributors. Actual shipping charges may apply. All prices quoted in US$.

ADVANCE DISPLAYS.com is a licensee of the GoDaddy Privacy Program. This privacy statement discloses the privacy practices for http://www.advancedisplays.com . The statement does not include the privacy practices for partnered sites. We encourage our users who visit external sites from links within ADVANCE DISPLAYS to read the privacy statements of those sites, as their privacy practices may differ from ours.

If you have questions or concerns regarding this statement, you should first contact us via Customer Service e-mail or by calling 1-800-776-7796. If you prefer to write us our postal address is below. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact GoDaddy . GoDaddy will then serve as a liaison with the Web site to resolve your concerns.

ADVANCE DISPLAYS
139 E 3900 S
SALT LAKE CITY UT 84107
E-mail Customer Service

Welcome to the ADVANCE DISPLAYS' Online Store. In order to make you feel comfortable and secure in our online store, ADVANCE DISPLAY has taken numerous precautions to guard your security while making purchases online. Our goal is to make you feel as comfortable shopping here as you would from our catalog or retail showrooms. For each visitor to our Web site, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).

ADVANCE DISPLAYS' privacy/security policy will inform you about:

•  What personally identifiable information is being collected?

•  How is the information being used?

•  With whom do we share your information?

•  How do I access, update, or delete my personally identifiable information?

•  Information about the ADVANCE DISPLAYS' open account?

•  What information will be disclosed if required by law?

•  What personal information is collected in ADVANCE DISPLAYS' Forums and Galleries?

•  What are cookies and how do we use them?

•  What choices are available to you regarding the collection, use and distribution of the information and how you can correct any inaccuracies in information?

•  What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control?

Privacy

What personally identifiable information is being collected?
When you visit the ADVANCE DISPLAYS Web site, in order for us to provide you with the products or services that you have requested, you may be asked to provide us with personally identifiable information. For example, when you order a product, we may ask you to become a registered user of our site, during which you will be asked for your shipping and billing addresses, your e-mail address, and your credit card number or other payment-related information. If you request one of our newsletters or send an inquiry to one of our customer service representatives, we will also store a record of your request along with your e-mail address. In addition, our Web servers track various technical details about your visit, such as you computer's IP address and which pages you visited, however that information does not typically contain any personally identifiable information about you.

How is the information being used?
The information we collect is used to provide the products and services that you have requested or that we think you might have an interest in. It is also used to improve the content of our Web site, to notify you of problems with your requests, or to update you about changes to our Web site.

With whom do we share your information?
In order to operate this Web site and in order to provide you with the products and services you have requested, we occasionally need to share information with third parties. We may transmit your personal information to service providers who assist us in processing orders, shipping products to you, processing your payment information, sending you catalogs, conducting surveys, on and offline sweepstakes, processing job applications, sending you e-mails and newsletters, and helping us decide whether to extend credit to you (for example, an ADVANCE DISPLAYS' open account). We have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Statement. Some of those organizations may have their own Privacy Statements which may give you additional protections, so you are encouraged to read those statements when presented to you.

We may use various database programs, to help us gather and analyze information about our customers (anonymous traffic, and from time to time, individual user activity) on our website. If you would like to deactivate our ability to analyze your individual browsing and purchase behavior through the use of this service or find out more about our service provider, including its Privacy Statement and how to opt out, go here.

How do I access, update, or delete my personally identifiable information?
If you are a registered user of the Web site, you can manage many aspects of your registration information. For security reasons, however, some parts of your personal information may not be changed online and may require you to call or write to us in order to verify your identity before such changes can be made. The online registration area will also permit you to exercise control over the use of your e-mail address, allowing you to opt-out of future e-mail messages from this Web site. Unfortunately, due to various legal and record keeping requirements, we may be required to maintain records about your purchases or other activities on this website. However, you will always be permitted to opt-out of any marketing uses of information stored about you. If you prefer to manage your personal information via other means, you may contact us by postal mail at:

ADVANCE DISPLAYS
139 E 3900 S
SALT LAKE CITY UT 84107

or by e-mailing us.

Information about an ADVANCE DISPLAYS' open account
When you apply for an ADVANCE DISPLAYS open account, we submit your information to the companies which process the credit application and to listed credit references. If you are approved, you will receive e-mails about special offers, invoices and statements. We will also send you, via e-mail and/or postal mail, information about the terms and conditions that apply to your open account, as well as various notices required by law. If you have any questions regarding the open account program, please contact us by e-mail or write to:
ADVANCE DISPLAYS
139 E 3900 S
SALT LAKE CITY UT 84107

What information will be disclosed if required by law?
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.

What personal information is collected in ADVANCE DISPLAYS' Forums and Galleries?
On certain portions of our Web site, we may provide message boards and chat features. Those features may require you to provide additional registration information, such as creating a username and password, providing an e-mail address or other information. It is important to understand that when you participate in online discussions, any information you choose to provide is considered "public knowledge" and it is your responsibility to protect your own privacy. If you register to use the chat or message board features, we will keep your information private, in accordance with this policy. You have the choice of making certain information about yourself available to other users of the system. It is your responsibility to manage your account settings in order to maintain the level of privacy that you desire. If you inadvertently post private or other inappropriate information, we will do our best to assist you in removing it, but we will not be responsible for any problems arising from your errors. The message boards and chat features are provided without any warranty and you use them at your own risk.

What are cookies and how do we use them?
A cookie is a block of text placed in a file on the user's hard drive by a Web site you've visited. These types of cookies cannot identify an individual user specifically, such as by name or address, unless the cookie data is attached to personally identifiable information such as online registration. ADVANCE DISPLAYS uses cookies to observe our site visitor's navigation throughout the site. This helps us identify ways to improve the shopping experience.

ADVANCE DISPLAYS also uses a session cookie, which is a piece of identification between your browser and our server, which helps to do things like keep track of the items in a user's shopping cart, and other information. The shopping cart cookie is saved for a designated period of time in case the users' session expires or they return to complete a purchase within that time frame. For the convenience of our users, we also place a cookie on the users' computer when they log in to our talk forums. This gives the advantage of not having to log back in when moving between the talk forums and the rest of the site.

What choices are available to you regarding the collection, use and distribution of the information and how you can correct any inaccuracies in information?
If you do not want to receive e-mail from us in the future, please let us know by calling, sending an e-mail , or by writing to us at the above postal address and telling us that you do not want to receive e-mail from our company.

If you provide us with your e-mail address, you may receive messages about your order status, issues regarding the operations of this Web site, and messages from subsidiaries of ADVANCE DISPLAYS and other companies with operational relationships to ADVANCE DISPLAYS. You may modify your e-mail preferences by calling 1-800-776-7796 or, if you are a registered member at ADVANCE DISPLAYS, you may change them in the "My Account" section by clicking here .

If you provide us with your postal address, you may receive periodic catalogs from us, or other notices containing information about new products and services or upcoming events. On occasion, we may make our postal mailing address lists available to subsidiaries and affiliated companies that are part of the ADVANCE DISPLAYS' family of companies. We may also make our postal mailing address lists available to other direct mail companies who we believe may have products and services of interest to our customers. However, we do not share e-mail addresses with any outside organizations for marketing purposes. If you do not wish to receive postal mailings from ADVANCE DISPLAYS, its subsidiaries, or third-party organizations, please let us know by calling, sending an e-mail , or writing to us at the above postal address. Please provide us with your exact name and postal address and state which lists you wish to be removed from so that we can be sure your information is removed from future mailing lists.

We will request your telephone number or facsimile (FAX) number, and if you provide it, you may receive telephone or FAX contact from us with information regarding your orders or requests for information. We do not share phone or FAX numbers with third parties for marketing purposes.

Security

What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control?
ADVANCE DISPLAYS values your business and is committed to doing everything possible to make our online ordering process secure. As always, our satisfaction guarantee applies to any and all purchases from us.

Secure Ordering Process

Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The ADVANCE DISPLAYS' Web site uses SSL to communicate with secure browsers like Netscape, Internet Explorer, Firefox and Safari. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server. Don't worry if your browser is secure or not - if it is insecure, you will not be able to purchase on our online store.

Once you have completed your order online, our security procedures do not end. We take appropriate precautions to protect the security and privacy of the information stored on our computer networks. Many of the systems which store your personal information are not connected to the Internet, reducing the likelihood of security breaches. Our systems are also housed in secure facilities, and access to your data by our employees is limited to a "need to know" basis, controlled by password protected systems, and monitored for abuse.

If you are still unsure of giving your credit card over the Internet, please feel free to phone, fax, or mail your order to us. For telephone ordering or assistance, please call 1-800-776-7796. Our fax number for orders is 1-801-263-3174. Or, send your order to:

ADVANCE DISPLAYS
ATTN ORDER PROCESSING
139 E 3900 S

SALT LAKE CITY UT 84107

If you have any further question regarding your online security, please contact us at 1-800-776-7796 or e-mail Customer Service .

Children

In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 18 without the verifiable permission of a parent or guardian. If you are under age 18, you are welcome to browse our Web site. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child's information, we will immediately undertake to delete that data from our records.

Every item in our catalog comes with our customer satisfaction guarantee.   Advance Displays will not accept returns of non-stock, custom, special order, used items or slatwall panels.  We reserve the right to refuse or accept items returned to our stock.  All returns are subject to a 15% restocking fee.  Returns/exchanges must be made within 30 days from receipt of product.  Products must be in the original packaging and must not have been used.  You must provide proof of purchase with the return/exchange. 

Please notify us upon receiving an incorrect or damaged order.  Return the item(s) via UPS ground or US Postal Service parcel post. For your protection, please insure the package for its full value. COD 's are not accepted. Send Returns and Exchanges to:

ADVANCE DISPLAYS
ATTN CUSTOMER RETURNS
139 E 3900 S
SALT LAKE CITY UT 84107

Advance Displays cannot be held responsible for items lost in transit if you do not report the items missing at the time of delivery.  When you sign the delivery receipt you are acknowledging the receipt of the items.  Please check carefully before you sign.  If the package was damaged in shipment, please sign the receipt as damaged or refuse the order.  If the order is damaged, please call Customer Service at 1-800-776-7796 or contact us by e-mail before returning. Some products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair.  If you sign for the order without notating damage, and there is visible damage, you will be responsible for that order.  Advance Displays will not be held responsible for damaged shipments unless you sign the receipt noting the damage. 

If we made a mistake on your order, your return surface shipping will be reimbursed.

The returns department requests that we allow up to 10 days turn around time for the issuance of credit or for the shipping of an exchange.

All items advertised are warranted against defects in workmanship and/or materials. These types of defects will generally appear within the first 30 days of use.

At times, manufacturer warranties, received with the product, will override our own. In any case, unless otherwise specified, the item must be returned for our inspection.

Showroom Store Returns:

ADVANCE DISPLAYS Wholesalers Showroom will replace or repurchase those items normally sold in the store. Original, or copy of, receipt is required to return merchandise to our showroom location. 

Discounted, used or custom order items are non-returnable.

Our guarantee to you is that we will make every reasonable effort to ensure your satisfaction with every order.  To make sure you get everything you expect from Advance Displays, we back your purchase with our Satisfaction Guarantee.

You can buy with confidence, knowing that if your order is not accurate when it arrives, you can return it for a prompt exchange or refund.   

If you are not satisfied with your purchase, please follow the following instructions below to return the item(s).

ADVANCE DISPLAYS.com will only allow customers to order via the on-line store if the Internet server is secure. The security certificate is built in to your web browser to allow secure access to Internet servers when performing such tasks as on-line banking or providing your credit card number, to protect your personal information.

In some cases, customers may encounter a dialog box stating "Certificate Authority is Expired" when ordering through a secure server. If you receive this dialog box, please click "Continue" and your connection with our web site will be secure. To verify that your browser is secure, look at the bottom of your browser window; Netscape displays a solid key and Internet Explorer displays a closed lock. Apple Safari also displays a security lock when connected to a secure site.

To avoid the dialog box in the future, you must upgrade your Browser. To do this, visit your browser's web site and download the latest version of your browser; www.netscape.com , www.aol.com , or www.microsoft.com or www.apple.com . Be sure to restart your computer after upgrading your browser in order to be able to connect to ADVANCE DISPLAYS' secure server and place your order on-line.

Standard Express: In-stock merchandise will normally arrive in 3-6 business days after the order is received. Orders are shipped via UPS or USPS.

Guaranteed Express: ADVANCE DISPLAYS will expedite your order to be delivered within 2-3 business days after your order is received. Guaranteed!!
ADVANCE DISPLAYS will utilize air service unless expedited ground service is faster.

Street address required. 
Large and/or heavy items may require additional charges.

Overnight Air Express: Your in-stock orders placed before 11:30 AM MST (Monday through Friday) will be delivered the next business day.

Air Service: 
Street address required. 
Large and/or heavy items may require additional charges. 

•  Alaska , Hawaii , and US Territories allow 1-2 additional days for delivery.

•  Business days do not include weekends or holidays.

•  Overnight Air Express orders placed after 11:30 AM MST will ship the following business day.

•  Shipping Dates valid for in-stock items only.

•  Large and/or heavy items will require additional shipping charges.

Other Shipping Information:
( United States ) 

•  Shipping Restrictions & Messages are viewable after adding items to your basket or during the time of checkout when ordering on-line.

•  Large or heavy items may be able to be shipped Guaranteed Express or Overnight Air Express for an additional charge by calling 1-800-776-7796.

•  Some items are shipped directly from our vendors (drop shipped). Allow additional time for delivery. Returns may be subject to a manufacturer restocking charge.

•  Some items are shipped postage prepaid (PPD). These items ship standard express only and are available only in the U.S.

•  Freight Charges Collect indicates items that ship via truck. Call your local freight office for cost estimates. These items are available for shipment to the contiguous United States only.

--PLEASE READ CAREFULLY--
If these terms and conditions are not acceptable to you, you should not use or access this site.

The information and materials contained in this web site are for marketing and informational purposes only and do not purport to be any measure of complete disclosure about ADVANCE DISPLAYS. The terms and conditions of, the access to and use of the information and materials contained in this web site are subject to change without notice. Not all products and services are available in all areas, and your eligibility for any particular product or service is subject to the final approval and acceptance of the Company.

We agree to provide you with access to the site in accordance with these terms and conditions of use.

You agree to use the site in a manner consistent with these terms and conditions of use and to comply with any applicable laws or regulations governing your use of the site.

You accept that our site is provided on an “as is, as available” basis.

You acknowledge that your access to the site can be terminated at any time for any reason or for no reason by you or us by the sending of notice to the other party.

ADVANCE DISPLAYS MAY DISCONTINUE OR MAKE CHANGES TO THE INFORMATION, PRODUCTS OR SERVICES DESCRIBED IN THIS WEBSITE AT ANY TIME. THE INFORMATION, PRODUCTS OR SERVICES IN THIS WEBSITE SHALL NOT BE DEEMED ACCURATE OR CURRENT EXCEPT AS OF THE DATE OF POSTING AND ARE SUBJECT TO CHANGE WITHOUT NOTICE. ADVANCE DISPLAYS DOES NOT UNDERTAKE, AND SPECIFICALLY DISCLAIMS, ANY OBLIGATION OR RESPONSIBILITY TO UPDATE OR AMEND THE INFORMATION, PRODUCTS OR SERVICES DESCRIBED IN THIS WEBSITE. ADVANCE DISPLAYS, RESERVES THE RIGHT TO TERMINATE ANY OR ALL PRODUCTS, SERVICES OR OFFERINGS, IF ANY, SET FORTH IN THIS WEBSITE WITHOUT PRIOR NOTICE. FURTHERMORE, BY OFFERING INFORMATION, PRODUCTS OR SERVICES VIA THIS WEBSITE, NO SOLICITATION IS MADE BY ADVANCE DISPLAYS TO ANY PERSON TO USE SUCH INFORMATION, PRODUCTS OR SERVICES IN JURISDICTIONS WHERE THE PROVISION OF SUCH INFORMATION, PRODUCTS OR SERVICES IS PROHIBITED BY LAW.

Links to Other Sites
Links to web sites that are not controlled or maintained by ADVANCE DISPLAYS may be provided in this web site. Such links are provided solely for your convenience as pointers to information that may be useful to users of this web site. ADVANCE DISPLAYS has no control over the content posted on any such linked web sites. ADVANCE DISPLAYS makes no warranties, either express or implied, concerning the content of any such linked web site including, without limitation, the accuracy, completeness, reliability or suitability, thereof for any particular purpose, nor does ADVANCE DISPLAYS warrant that such site or content is free from any claims of copyright, trademark or other infringement of the rights of third parties or that such site or content is free from defects, viruses or other destructive or disabling devices, A link to a web site not maintained or controlled by ADVANCE DISPLAYS, does not imply any endorsement of or responsibility for the opinions, ideas, products, information or services offered at such sites, or any representation regarding the content at such linked web sites.

Copyright Notices
This web site contains original works of authorship. Such works of authorship, including but not limited to all design, text and images, are owned or licensed (except as otherwise expressly stated) by ADVANCE DISPLAYS These works of authorship may not be copied, transmitted, displayed, distributed (for compensation or otherwise), licensed, altered, framed, stored for subsequent use or otherwise used in whole or in part in any manner without the express prior written consent of the ADVANCE DISPLAYS

LIMITATION OF LIABILITY
THE INFORMATION IN THIS WEBSITE IS PROVIDED “AS IS” WITHOUT THE EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR FITNESS FOR ANY PARTICULAR PURPOSE. ADVANCE DISPLAYS WILL NOT BE LIABLE FOR ANY DELAY, DIFFICULTY IN USE, INACCURACY OF INFORMATION, DEFECTS IN THIS WEBSITE OR ANY BROWSER OR OTHER PROGRAM USED TO ACCESS THIS WEBSITE, NOR WILL ADVANCE DISPLAYS BE LIABLE FOR ANY OTHER PROBLEMS EXPERIENCED BY USERS DUE TO CAUSES BEYOND THE CONTROL OF ADVANCE DISPLAYS ADVANCE DISPLAYS IS NOT RESPONSIBLE FOR ANY ERRORS IN OR OMISSIONS IN THE INFORMATION CONTAINED IN OR ACCESSED THROUGH THIS WEBSITE. NO LICENSE TO THE USER IS IMPLIED IN THESE DISCLAIMERS. ADVANCE DISPLAYS WILL HAVE NO LIABILITY IN TORT, CONTRACT OR OTHERWISE TO ANY USER AND /OR ANY THIRD PARTY ARISING IN CONNECTION WITH THE USE OF THIS WEBSITE OR RELIANCE ON ANY INFORMATION PROVIDED IN THIS WEBSITE. ADVANCE DISPLAYS WILL UNDER NO CIRCUMSTANCES BE LIABLE TO THE USER AND /OR ANY THIRD PARTY, FOR ANY LOST PROFITS OR LOST OPPORTUNITY, OR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES WHATSOEVER, EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

FURTHERMORE, IN NO EVENT SHALL ADVANCE DISPLAYS'S TOTAL LIABILITY FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, WITHOUT LIMITATION, NEGLIGENCE) STRICT LIABILITY OR OTHERWISE, THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THIS SITE OR THE INFORMATION CONTAINED ON THIS SITE EXCEED $1.

Access to and use of ADVANCE DISPLAYS' web sites and the terms of this disclaimer are governed by the laws of the State of Utah .

In the event that any of the provisions of this Agreement are unlawful, void or unenforceable, the provisions will be enforced to the maximum extent permissible and the remaining portions of this Agreement shall remain in full force and effect. ADVANCE DISPLAYS may, at its sole discretion and without notice, revise these terms at any time by updating this posting to the Site.

Ownership of Content
Communications sent through this site by e-mail, such as inquiries, data, comments and suggestions, are not confidential and are not proprietary. Such communications are the exclusive property of ADVANCE DISPLAYS.  Therefore, any data, inquiry, comments, suggestions, know-how or ideas you send through the site may be used or disclosed by ADVANCE DISPLAYS for any purpose, without restriction or compensation to the sender, including suggestions to improve the site or ADVANCE DISPLAYS' methods of doing business or its products and services.

Interception
Please be advised that communications you send to us by e-mail may be intercepted by third parties who may be under no obligation to keep such communications confidential. While we endeavor to secure those communications, there are no guarantees.

Permissive Use
Provided you comply with these Terms and Conditions, you are authorized by ADVANCE DISPLAYS to view the site and print one copy of the site for your own lawful, personal, noncommercial use. Any copy made of the site must include all copyright, trademark and other intellectual property notices contained in such information on the site. No changes may be made to the information in the printed copy.

ADVANCE DISPLAYS does not accept any responsibility whatsoever for any loss or damage arising in any way from the downloading from the Site or any use of any information on the Site.